Ubuntu Pro-related APT messages

When running some APT commands, you might see Ubuntu Pro-related messages in the output of those commands. Currently, we deliver those messages when running either apt upgrade or apt dist-upgrade. The scenarios where we deliver those messages are:

ESM series with esm-infra service disabled

When you run apt upgrade on an ESM release, like Xenial, we advertise the esm-infra service if packages could be upgraded by enabling the service:

Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following package was automatically installed and is no longer required:
  libfreetype6
  Use 'apt autoremove' to remove it.
The following security updates require Ubuntu Pro with 'esm-infra' enabled:
  libpam0g libpam-modules openssl ntfs-3g git-man libsystemd0 squashfs-tools git openssh-sftp-server udev libpam-runtime isc-dhcp-common libx11-6 libudev1 apport python3-apport systemd-sysv liblz4-1 libpam-systemd systemd libpam-modules-bin openssh-server libx11-data openssh-client libxml2 curl isc-dhcp-client python3-problem-report libcurl3-gnutls libssl1.0.0
Learn more about Ubuntu Pro for 16.04 at https://ubuntu.com/16-04

LTS series with esm-apps service disabled

When you are running apt upgrade on a LTS release, like Focal, we advertise the esm-apps service if packages could be upgraded by enabling the service:

Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following package was automatically installed and is no longer required:
  libfreetype6
Use 'apt autoremove' to remove it.
Get more security updates through Ubuntu Pro with 'esm-apps' enabled:
  adminer editorconfig ansible
Learn more about Ubuntu Pro at https://ubuntu.com/pro
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

ESM package count

If both ESM services are enabled on the system, we deliver a package count related to each service near the end of the apt command:

1 standard LTS security update, 29 esm-infra security updates and 8 esm-apps security updates

We only deliver this message if the service is enabled and we upgraded packages related to it. For example, if we had no esm-infra package upgrades, the message would be:

1 standard LTS security update and 8 esm-apps security updates

Expired contract

If we detect that your contract is expired, we will deliver the following message advertising esm-infra in the middle of the apt upgrade command:

#
# *Your Ubuntu Pro subscription has EXPIRED*
# 10 additional security update(s) require Ubuntu Pro with '{service}' enabled.
# Renew your service at https://ubuntu.com/pro
#

If we don’t have any esm-infra-related packages to upgrade, we would show the following message instead:

#
# *Your Ubuntu Pro subscription has EXPIRED*
# Renew your service at https://ubuntu.com/pro
#

Contract is about to expire

Similarly, if we detect that your contract is about to expire, we deliver the following message in the middle of the apt command:

#
# CAUTION: Your Ubuntu Pro subscription will expire in 2 days.
# Renew your subscription at https://ubuntu.com/pro to ensure continued
# security coverage for your applications.
#

Contract has expired, but still in grace period

Additionally, if we detect that the contract has expired, but is still in the grace period, the following message will be seen in the middle of the apt command output:

#
# CAUTION: Your Ubuntu Pro subscription expired on 10 Sep 2021.
# Renew your subscription at https://ubuntu.com/pro to ensure continued
# security coverage for your applications.
# Your grace period will expire in 11 days.
#

How are the APT messages generated?

We have two distinct apt hooks that allow us to deliver these messages when you run apt upgrade or apt dist-upgrade. They are:

apt-esm-hook

Responsible for populating templates with accurate package counts (i.e. the package count we see on the Expired contract messages). However, the messaging here is created by two distinct steps:

1. Our update_messages timer job creates templates for the APT messages this hook will deliver. We cannot create the full message on the timer job, because we need the accurate package names and count. This information can only be obtained when running the apt command.

   Note

   These templates will only be produced if certain conditions are met. For example, we only produce “expired contract” templates if the contracts are indeed expired.

2. When you run either apt upgrade or apt dist-upgrade, the hook searches for these templates and if they exist, they are populated with the correct apt content and delivered to the user.

apt-esm-json-hook

The JSON hook is responsible for delivering the rest of the message we have presented here. This hook is used to inject the message in the exact place we want, so we need to use a specific apt JSON hook to communicate with it.

Note

Those hooks are only delivered on LTS releases. This is because the hooks will not deliver useful messages on non-LTS due to lack of support for ESM services.

How are APT configured to deliver those messages?

We currently ship the package the 20apt-esm-hook.conf configuration that configures both the basic apt hooks to call our apt-esm-hook binary, and also the json API of apt to call our apt-esm-json-hook binary.